Privacy Policy
Welcome to Magia De Uma, Umalas, Bali (“we”, “our”, or “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a booking, or stay at our property.
By using our website or services, you agree to this Policy and consent to the processing of your information in accordance with Indonesia’s Personal Data Protection Law (Law No. 27 of 2022) and, where applicable, with international standards inspired by the EU General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect:
Personal details – name, nationality, ID/passport, contact information.
Booking information – reservation dates, special requests, preferences.
Payment details – credit card or transfer information processed securely via our booking engine powered by SynXis (Sabre Hospitality).
Digital data – IP address, browser type, cookies, and analytics information.
Security data – CCTV recordings in public areas for safety purposes.
2. How We Use Your Information
Your data is used to:
—Process and manage reservations and payments.
—Communicate booking confirmations and guest assistance.
—Comply with legal registration requirements in Indonesia.
—Personalize your stay and improve our services.
—Send marketing communications only with your prior consent.
We do not sell or trade personal information.
3. Data Sharing
Data may be shared only when necessary with:
—Booking platforms (e.g. Design Hotels, Marriott Bonvoy, Booking.com, Expedia).
—Payment processors and IT service providers ensuring secure transactions.
—Government authorities when required by law.
4. Cookies & Analytics
Our website uses cookies to enhance navigation and measure traffic, including third-party tools such as Google Analytics.
You can disable cookies in your browser settings, but some functions may not work properly.
5. Data Protection & Retention
Your data is stored on secure servers and retained only as long as necessary for operational, legal, or accounting purposes.
Access is restricted to authorized staff only, and all transactions are encrypted.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data, and to withdraw marketing consent at any time.
Requests can be sent to
info@magiadeuma.com or to the address below.
7. Contact
Magia De Uma
Umalas, Bali, Indonesia
Email:
info@magiadeuma.comWebsite: www.magiadeuma.com